Unable to login to DirectAdmin


#1

Hi,

I recently had a FREE RFD account activated and received the account info email. (order #6999938440) I was able to login to the billing site, but am unable to login to the DirectAdmin console using the supplied credentials from the account info email. I am trying to go directly to the direct server URL. (I also tried clicking through from the billing site, still says invalid) The FTP account also fails to authenticate with the supplied credentials. Can you please assist? Thanks.


#2

What’s the error you are getting ?


#3

I just get ‘Invalid login. Please verify your Username and Password’ on the DirectAdmin Login Page


#4

I’m going to take a stab that you are using the wrong login as we are not getting any reports from other users.


#5

I have the same error.
Cannot login from the DirectHosting control panel (“site can’t be reached”) and if I visit the DirectAdmin website it says I have the wrong username/password.


#6

Happening to me too.


#7

Has anybody looked into the problem?